• Thoroughly clean and sanitize guest rooms, including dusting, vacuuming, mopping, and polishing furniture and fixtures.

• Change bed linens, towels, and other linens as needed, ensuring all items are fresh and presentable.

• Restock guest supplies (soap, shampoo, paper products, etc.) in accordance with company standards.

• Maintain cleanliness in hallways, lobbies, and public restrooms.

• Assist with the cleaning of the dining areas, meeting rooms, and other shared spaces.

• Report any maintenance issues or safety hazards to the Houseperson or Inspector.

• Work closely with Houseperson to ensure that all cleaning supplies and equipment are well stocked and organized.

• Coordinate with Inspectors for quality assurance and adherence to cleaning standards, addressing any areas for improvement.

• Provide exceptional customer service, responding to guest requests and inquiries with a friendly and helpful demeanor.

• Maintain a professional appearance and adhere to company uniform standards.

• Assist in tracking and managing housekeeping supplies and equipment, reporting low stock levels to supervisors.

• Ensure that all cleaning tools and equipment are maintained and used safely and effectively.

Other Duties as Assigned:

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

• Functions as an ambassador of Destination Zion Lodge, modeling and sharing the Zion “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

Work Location:

• Due to the in-person nature of the hospitality business, housing will be provided on-site and commuting from the local vicinity is also acceptable.

• Due to the nature of our business, Zion Lodge is open every day. You must be prepared to work a schedule which may include Saturdays, Sundays, and holidays.